Firmware version 1.4.033 (Released 19/01/2017)
Fixes in the latest firmware -
- Ch2 would sometimes shake
- Rare occurrences where the DVR would not boot
- Network speed improvements
Emergency Firmware Upgrade
Use this when the unit isn't starting up, or when instructed by a technician. To install, open the zip file, drag the 'EMERGENCY_FW_UPGRADE' folder across to your USB stick. This will return the unit to factory default settings. The contents of your USB stick should look like this:
Turn off the machine and insert the USB, then turn back on. The screen will advise what to do next.
VMS software for Windows (Version 271, updated 06/04/17)
Default password for VMS is '1111111'. If upgrading from a previous version, run the installer twice (once to remove, again to reinstall).
RMS software for Windows (Version 440, updated 30/01/17)
MacViewer - currently unavailable for the Compact due to an update to macOS causing it to stop working. A new version of MacViewer will be issued in the near future.
SmartEyesPro for Android (Play Store)
SmartEyesPro for Apple (App Store)