Category » Frequently Asked Questions

There were 52 articles found in this category:

1. Iiyama 19" LED - Turn off Power saving
   Question: My monitor keeps going off after a number of hours. Why does it do this and how can I stop it? Answer: The iiyama 19" LED monitors come with power saving features enabled by default. This causes the monitor to go into standby after 3 hours. This can be disabled using the on screen men ...
2. LPR Camera - Settings
   Question: What are the best Settings for the LPR camera? Answer: This is very subjective, however the factory default settings are normally suitable for most situations. To reset the camera to Factory settings, go into the Menu using the Joystick inside the camera. Choose Reset, Factory. Form th ...
3. Cobra / Venom Elite - Password Reset
   To recover the password when set and forgotten, there is a key sequence to reset the unit back to factory defaults. Press the Sequence button 20 times, then press the ESC (escape) key. A Message will appear asking you to confirm settings deletion. 'Yes' will remove all user accounts and reset t ...
4. Covert High Definition Hidden Camera Sunglasses - Set Time
   To set the time on the Covert High Definition Hidden Camera Sunglasses:- - Connect the sunglasses to a PC with the USB cable - Create a text file on the SD Card called time.txt - Type into the text file the date and time in the below format YYYY.MM.DD HH:MM:SS There should be no leading ...
5. Cobra/Venom Elite - Video Jumper/DIP switch Settings
   Please find the following reference for the jumper or DIP switch settings for video input/output for the Cobra/Venom Elite range of recorders. If you would like, you can download this as a PDF: Download Video Output settings There are two settings for the menu video output. It can be set to out ...
6. Install add-on for Internet Explorer
   Question: My Internet Explorer will not install the ActiveX add-on, what can I do to get this working? Answer 1: You are using Internet Explorer 64bit. You will need to use the 32 bit version -To do this, click the 'Start' Button and start typing 'Internet Explorer' You should see two entries, ...
7. Cobra / Venom - No HDMI output
   Please note this page does not apply to the new Elite and Alpha range. Question: I have conencted my DVR via HDMI to my TV, but there is no video output Answer: The Cobra and Veum DVRs are in 1080p by default. This means you will require a full HD 1080p TV/Display. If you don't have a Full HD TV ...
8. Cobra / Venom - Beeps on startup
   Please note this page does not apply to the new Elite and Alpha range. Question: I power on my DVR and it beeps constantly, what is causing this? The video is also displayed in black and white. Answer: The DVR is in the incorrect composite video mode. This can cause a 'Tamper' alarm, generating ...
9. DVR Login Password
   Please find a quick reference list of our various DVRs default login and passwords Recorder Model Local User Local Password Network User Network Password Endeavour D1 admin {blank} admin {blank} XDH ct ADMIN 111111 ADMIN 111111 XDH ADMIN 111111 ADMIN 111111 Odyssey/Orion admin ...
10. Odyssey & Orion - Secondary monitor output
    How do I select a different channel to be output on the BNC Video Out connectors? Hold down the REWIND(4/8) or '0'(16) button on the front of the machine, Slternatively use the '0' on the remote to do the same The machine will beep once, then you can let go You will then get the menu interfac ...
11. Odyssey & Orion - OSX plugin for Safari
    Question: After installing the Surveillance Client plugin for Safari, I am still prompted to install when I connect to my DVR. Why is this? Answer: This happens becuase the installation fails to complete correctly while Safari is still running. Even if you have closed the window, it can still be ...
12. Odyssey & Orion - Downloading recordings
    Why when I go to download footage from the DVR, does the screen tell me it's saved but the files are not there? When downloading a recording, the window will show that the file has downloaded: But when you go to the folder where you're expecting the file to be, it's not there. This happens ...
13. RS-485 Wiring Diagram
    Question: How many PTZ cameras can I connect via RS-485 and how do I wire them up? Answer: You can link up to 32 RS-485 Devices, including any control devices (keyboard/recorder) This would in effect permit up to 31 cameras (as long as only 1 controller is in use) The camera at the end of the RS ...
14. Twilight PTZ - Setup Tour
    First Step to setup a tour is to program in your preset positions to be used in the tour To do this use a controller:- Select the camera you wish to setup (ID: 001 for example) by pressing '1' + 'CAM' on the controller Move the camera to the first position you wish to set Press 'Set' Then the ...
15. Mac OSX Live View and Playback
    Question: Which CCTV recorders support viewing and playback of recorded footage on Apple Mac OSX computers? Answer: Our Odyssey and Orion range of DVRs support Live View and Playback of recorded footage using Safari Web browser on Apple Mac OSX computers.
16. Odyssey - 16 Channel D1 setup
    Question: Why can I not set my recorder to record D1 on all 16 channels? Answer: Please see the maximum record rate of the unit below: D1 = 100fps (6 fps per channel) HD1 = 200fps (12fps per channel) CIF = 400fps (25 fps per channel) To set the DVR to D1, y ...
17. Odyssey - Remote Viewing
    Please find some basic notes with regards to configuring the Odyssey DVR for viewing via the Internet/Local area network. The Odyssey Range of DVRs utilise 3 ports for viewing over Network and Internet connections. The default port settings are:- HTTP Port: 80 Server Port: 9000 Mobil ...
18. Spy Watch - Internal Time Set
    To set the Internal recorder data and time on your spy watch, follow the process below. The time analogue time does not synchronise with the recorder, hence this needs to be programmed seperately. - Connect the Watch via the USB to a Computer - Open up the device - You should see a folder called ...
19. 5.8 GHz (Band C) Wireless Equipment
    Please note that if you are utilising the 5.8GHz Band C wireless equipment, you are obliged to have a license within the United Kingdom. This is available through Ofcom, the Independent regulator and competition authority for the UK communications industries. Please see Ofcom's statement regards ...
20. Endeavour D1 - Motion Record Setup
    To avoid any version changes, update to the latest available firmware. Endeavour D1 firmware is available for download here: View Article Setting up Record Please note that when the DVR is set to 'Regular' record, all recording will be labelled as such. No Motion files will be listed when searc ...